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Customer Bill of Rights
For Collision Repairs



1. You pay your insurance premiums to protect your property.

2. You can have your vehicle repaired by a repair shop of your choice.

3. IVES AUTO PARTS has been performing collision repairs since 1973.

4. IVES AUTO PARTS will meet or exceed any repair warranties offered by pro or preferred shops with such agreements with various insurance companies. We have a lifetime warranty on all repairs for as long as you own your vehicle.

5. IVES AUTO PARTS has always been willing to achieve an agreed repair price with any insurance company in the state of Michigan with no hassle to you the insured.

6. IVES AUTO PARTS offers the most accurate uni-body repair technology and comprehensive paint warranty available. We are a PPG Certified shop offering a lifetime paint warranty.

7. Our rates are competitive with any other repair facility in Lenawee County.


We thank you for taking time to read this consumer BILL OF RIGHTS.
We at IVES AUTO PARTS will treat your vehicle as if it were our own,
with our personal attention from start to finish, and not as a mass produced product.



Thank you again,
Burl Ives
and
Team Members




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